IT Administrator / Officer Job at Lily Hospitals Limited
- Benin City, Edo State
- Permanent
- Full-time
Employment Type: Full-timeJob Summary
- We are currently seeking an experienced ICT Officer to manage our organization's technological infrastructure and ensure its efficiency.
- The ICT Officer will be responsible for maintaining our systems, providing technical support to employees, implementing new technological solutions, and ensuring the overall reliability and security of our network.
IT Network Support:
- Deploy LAN / WAN / SAN and internet related equipment’s
- Physical installation of all IT equipment’s in data centres and technical rooms
- Configures, updates and backups of all Voice/ LAN/WAN/SAN and internet equipment’s
- Completing Service Requests and resolving Incidents received from Service Desk as per Operational Guidelines.
- Regularly update the voice directory
- Install new phones and update policies on phones
- Ensure secure phone communication between regions and subsidiaries
- Ensure support contact canter.
- Network equipment performance analysis to pro-actively prevent service interruptions
- Production of internal Network and Voice performance dashboards and reports
- Issuing security alerts when required and implementing necessary shut-downs, rollbacks and workarounds
- Initiate Problem and Change management, when required
- Escalation of serious security threats or breeches to Infrastructure Management and Service Quality Assurance.
- Minimum academic qualification of Bachelor's Degree / Diploma in Computer Science / Information Technology.
- Minimum of 3 years of relevant work experience in a LAN and WAN administration environment.
- Project Management.
- Network security qualification, not required but recommended.
- Strong inter- personal and team building skills.
- Efficient time and task management.
- Ability to adapt to technological change.
- Innovative and creative.
- Must be a resident of Benin.
Interested and qualified candidates should send their CV to: using "Applying for the Position of an ICT Administrator / Officer (Benin)" as the subject of the mail.
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