Waiter / Waitress At A Hospitality Company - Pivotage Consulting

• Waiter / Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.

• To provide the highest level of food & Beverage services possible in an efficient, courteous, personable, and professional manner.
• Welcomes and greets guests with a warm friendly smile
• Informs guests of menu selections, makes suggestions and answers questions regarding food, beverages, and service.
• Processes guests’ orders and ensures all items are prepared properly and in a timely manner.
• Communicates with kitchen staff to ensure guest satisfaction with the food and service.
• Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
• Prepares guest bills that itemize and total meal costs and sales tax.
• Process & collect payments from guests.
• Clears, cleans & disinfects table upon completion of the meal.
• Follows food safety and handling procedures & security policies as outlined by company and government standards
• Maintains superior standards of quality, service, and cleanliness in the restaurant, Bar & Lounge service area.
• Consistently maintains a neat, organized , clean & disinfected workspace
• Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

• OND in any relevant field of study.
• Proven work experience as a Waiter / Waitress.
• Fluency in English Language.

Employment Nigeria