Security Supervisor

• Lead and manage the security team, including scheduling shifts, providing training, and conducting performance evaluations. Ensure the team is well-equipped and prepared for their duties.
• Monitor and maintain security systems, including CCTV cameras, alarms, and access control systems. Ensure that systems are functioning optimally to ensure a safe environment.
• Respond to and investigate security incidents, including theft, violence, or breaches of hospital policies. Record and report incidents and follow up on investigations as needed.
• Conduct regular security patrols around the hospital premises, including entrances, exits, and restricted areas, ensuring that all safety protocols are followed.
• Oversee the hospital's access control procedures, ensuring that only authorized individuals have access to restricted areas. Monitor visitor logs and staff identification to prevent unauthorized entry.

• Ensure the security team is prepared for emergencies, including natural disasters, medical emergencies, or security breaches. Coordinate with emergency response teams and hospital staff for quick action.
• Organize and participate in regular emergency drills, such as fire drills, evacuation plans, or active shooter response, ensuring all security personnel are trained and well-prepared.
• Work closely with hospital medical teams to manage security in sensitive areas, such as emergency rooms or intensive care units, ensuring patient privacy and safety.
• Take charge in crisis situations, ensuring security protocols are followed while coordinating with law enforcement, medical teams, and hospital management as required.
• Document and report all security-related incidents in detail, ensuring proper follow-up actions are taken, and that reports comply with hospital policies and local regulations.

• Train security staff in conflict resolution techniques and ensure they are equipped to handle confrontations calmly and professionally, de-escalating situations before they escalate into violence.
• Ensure that all visitors to the hospital are properly checked in and follow hospital protocols for visitation, including verifying IDs and ensuring no prohibited items enter the premises.
• Ensure the safety of patients and their families by monitoring high-traffic areas, securing hospital entrances, and assisting in safeguarding against potential threats such as theft or harassment.
• Promote security awareness among hospital staff and visitors, educating them on best practices for maintaining safety and reporting suspicious activity.

• Assist in the creation and enforcement of hospital security policies, including rules for staff, visitors, and contractors regarding hospital security protocols.
• Ensure that security practices comply with healthcare regulations, local laws, and industry standards. This includes maintaining privacy and confidentiality, especially in sensitive hospital areas.
• Perform regular security audits, identifying areas for improvement and suggesting enhancements to the hospital's security infrastructure.
• Identify potential vulnerabilities and recommend preventive security measures to hospital management, improving the overall safety of the facility.

• Maintain strong relationships with local law enforcement, ensuring quick response times in case of incidents and ensuring effective collaboration during investigations.
• Regularly report to hospital administration regarding security activities, incidents, and suggested improvements in security measures.
• Work closely with other hospital departments (e.g., facilities management, housekeeping) to address safety concerns and improve hospital security operations.

• Bachelor's degree in Criminal justice, Security Management, or a related field is preferred.
• MSc. in a relevant discipline will be an added advantage.

• Certifications in security management (e.g., Certified Protection Professional (CPP)) or law enforcement preferred.

• A minimum of 5 years of experience in security management, with at least 2 years in a supervisory role.
• Experience in healthcare or large institutional security management is preferred.
• Experience with security technology systems, including CCTV, access control, and alarm systems.
• Proven track record of managing security personnel and leading teams through complex security issues or emergencies.

• Knowledge of security principles, procedures, and best practices.
• Familiarity with security equipment (CCTV, alarms, access control systems).
• Understanding of relevant laws and regulations.

• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and make sound decisions under pressure.
• Proficiency in report writing and documentation.

• High level of integrity and ethical conduct.
• Strong sense of responsibility and accountability.
• Ability to remain calm and composed in emergencies.
• Attention to detail and observation skills.
• Physical fitness and alertness.

Deloitte