Customer Experience Manager Job at Value Edge Management Service Limited

Benin City, Edo State
Permanent
Full-time

1 month ago
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Value Edge Management Service Limited is a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants.We are recruiting to fill the position below:Job Position: Customer Experience ManagerJob Location: Benin City, Edo
Employment Type: Full-timeJob Description

Developing and implementing customer experience strategies that align with the company's overall goals.
Ensuring that all customer communication channels are optimized and functioning well.
Training employees to provide excellent customer service.
Analyzing customer feedback and making recommendations for improvement.
Identifying areas where the customer experience can be improved and implementing solutions.
Collaborating with other departments to ensure a seamless customer experience.

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