
Food/Catering Manager
- Abuja, FCT
- Permanent
- Full-time
- Develop and implement catering policies and procedures to align with the healthcare organization's objectives and patient care standards.
- Design meal plans and menus that accommodate diverse dietary needs, medical conditions, and cultural preferences of patients and staff.
- Collaborate with dietitians, nutritionists, and healthcare professionals to ensure menus meet nutritional standards and therapeutic requirements.
- Conduct regular assessments of catering operations to identify areas for improvement and ensure optimal service delivery.
- Supervise daily kitchen operations, including food preparation, cooking, and presentation, to maintain quality and consistency.
- Ensure all food and beverage services comply with health, hygiene, and safety standards, including Hazard Analysis and Critical Control Points (HACCP) and other regulations.
- Coordinate procurement of food supplies, equipment, and services to meet operational demands while minimizing waste and cost.
- Develop and oversee cleaning schedules to maintain sanitary kitchen and dining environments.
- Prepare and manage the catering department's budget, ensuring cost-effectiveness and value for money.
- Monitor and control inventory, reducing waste while maintaining adequate stock levels.
- Analyze financial performance, identifying trends, risks, and opportunities for cost savings or revenue generation.
- Negotiate contracts with food suppliers and vendors to secure favorable pricing and quality agreements.
- Act as the primary point of contact for food and catering-related inquiries or complaints, ensuring timely resolution.
- Conduct patient and staff satisfaction surveys to identify preferences and areas for service improvement.
- Collaborate with hospital administration to align catering services with organizational goals and patient care priorities.
- Organize and oversee special events or themed menus to enhance patient and staff experiences
- Bachelor's degree in Hospitality Management, Food Science, Nutrition, or a related field.
- Master's degree in biomedical engineering or a related field is an added advantage.
- Professional certification/ membership of a relevant recognized professional body is an added advantage.
- 5-7 years of experience in food service or catering management, preferably in a healthcare or institutional setting.
- In-depth understanding of dietary and nutritional requirements for various medical conditions.
- Comprehensive knowledge of food safety regulations and compliance standards.
- Familiarity with inventory management and procurement practices.
- Understanding of financial management principles within a catering environment.
- Expertise in menu planning and recipe development tailored to healthcare settings.
- Proficiency in financial planning and budget management.
- Strong leadership and team management capabilities.
- Advanced knowledge of food safety protocols and sanitation standards.
- Effective communication and interpersonal skills to liaise with diverse stakeholders.
- Problem-solving and decision-making skills to address operational challenges.
- Ability to empathize with patients and their families.
- Exceptional attention to detail and commitment to excellence.
- Ability to work under pressure and manage multiple priorities.
- Strong organizational and time management skills.
- Commitment to continuous learning and professional development.