Restaurant Manager Job at Xpedient Services
- Abuja, FCT
- ₦ 250,000-350,000 per month
- Permanent
- Full-time
Employment Type: Full-timeJob Summary
- As a Restaurant Manager, you will oversee the daily operations of our establishment to ensure exceptional customer service, efficient workflows, and profitability.
- You will be responsible for managing staff, controlling costs, maintaining quality standards, and creating a positive dining experience for our guests.
Staff Management:
- Recruit, train, and supervise staff members, including servers, kitchen staff, and hosts/hostesses.
- Create schedules and ensure adequate staffing levels to meet operational needs.
- Conduct performance evaluations and provide feedback to employees.
- Foster a positive work environment and promote teamwork among staff members.
- Oversee day-to-day operations, including opening and closing procedures, cash handling, and inventory management.
- Ensure compliance with health and safety regulations and sanitation standards.
- Handle customer inquiries, comments, and complaints in a professional manner.
- Monitor and maintain restaurant cleanliness and organization.
- Develop and implement strategies to maximize profitability and minimize costs.
- Monitor food and beverage costs, labour costs, and other expenses.
- Analyze financial reports and take appropriate actions to achieve financial targets.
- Control inventory levels and order supplies as needed.
- Ensure that guests receive prompt, friendly, and personalized service.
- Address any issues or concerns raised by customers to ensure their satisfaction.
- Implement strategies to enhance the overall dining experience and promote customer loyalty.
- Collaborate with the chef to develop and update menus based on customer preferences and market trends.
- Monitor food quality and presentation to ensure consistency and excellence.
- Conduct regular taste tests and quality inspections to uphold standards.
- Develop and implement marketing strategies to attract new customers and retain existing ones.
- Coordinate special events, promotions, and advertising campaigns.
- Utilize social media and other platforms to engage with customers and promote the restaurant's brand.
- Bachelor's Degree in Hospitality Management or related field preferred.
- Minimum of 7 years of experience as a Restaurant Manager or in a similar role.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Solid understanding of restaurant operations and industry best practices.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Proficiency in computer software (e.g., POS systems, Microsoft Office).
- Food safety certification will be an added advantage.
N250,000 - N350,000 / month.Method of Application
Interested and qualified candidates should send their Resume and cover letter to:
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