IT Admin Officer Job at Clenn and Peak Co
Clenn and Peak Co
- Uyo, Akwa Ibom State
- Permanent
- Full-time
Employment Type: Full-timeSummary of Responsibilities
- The IT Administrator is responsible for managing the Project’s IT infrastructure, ensuring system security and efficiency, maintaining the company website, CCTV, internal and external communication channels, and overseeing digital presence.
- The role involves troubleshooting hardware and software issues, managing networks, developing or updating websites, and aligning digital tools with organizational goals.
- This position requires a proactive approach to ensure seamless operations and effective digital presence.
Critical success factors:
- Ability to troubleshoot and resolve network, hardware, and software issues promptly.
- Proficiency in configuring, managing, and maintaining IT infrastructure, devices, servers, and operating systems.
- Strong web development skills, including front-end and back-end proficiency.
- Ensuring high system availability and reliability with minimal downtime.
- Regular security audits and addressing risks to maintain a secure IT environment.
- Effective implementation of IT security policies and procedures.
- Providing timely technical support to employees and managing IT support tickets efficiently.
- Training staff on safe usage of IT systems and webmail to ensure optimal utilization.
- Maintaining an effective company website with up-to-date content and seamless functionality.
- Managing social media accounts to ensure a positive online presence.
- Efficient procurement, installation, and maintenance of hardware/software assets.
- Strategic planning for IT upgrades and cost management to align with organizational goals.
- Staying updated on emerging technologies to recommend tools that enhance workflows or improve processes and developing innovative solutions for automation of repetitive tasks.
- Working effectively with internal teams, external vendors, and stakeholders to align IT solutions with business objectives.
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines for IT-related projects.
Main duties
IT Administration:
- Install, configure, and maintain hardware (computers, printers, servers) and software (operating systems, productivity tools).
- Resolve technical issues (e.g., connectivity errors, software glitches) promptly to minimize downtime.
- Implement firewalls, antivirus solutions, and encryption to protect against cyber threats.
- Provide technical assistance to staff via email, phone, or in-person.
- Track IT equipment (e.g., laptops, servers) and manage procurement or disposal.
- Ensure adherence to IT policies, data privacy regulations (e.g., GDPR), and organizational standards.
- Schedule regular backups of critical data and test recovery processes.
- Configure, manage, and maintain the company’s network and IT infrastructure and devices.
- Troubleshoot and resolve network, hardware, and software issues promptly.
- Install, configure, and maintain servers, operating systems, software applications, and webmail.
- Monitor traffic for vulnerabilities (e.g., unauthorized access) and implement intrusion detection systems.
- Ensure high system performance, availability, and reliability.
- Implement and enforce IT security policies and procedures.
- Perform regular security audits and assessments, addressing potential risks.
- Provide technical support to employees and manage IT support tickets for timely resolution.
- Train staff on the safe usage of IT systems, software, and webmail.
- Assist new employees with IT setup (e.g., email accounts, device configuration).
- Oversee the procurement, installation, and maintenance of hardware and software assets.
- Negotiate and manage contracts with IT vendors (e.g., software providers, ISPs).
- Create or update websites using HTML/CSS, JavaScript, and CMS platforms (e.g., WordPress, Drupal).
- Ensure website content is accurate, up-to-date, and aligned with branding guidelines.
- Improve website visibility through keyword research, meta tags, and mobile responsiveness.
- Monitor website traffic using tools like Google Analytics to identify trends.
- Integrate plugins, APIs, or payment gateways (e.g., e-commerce functionality).
- Ensure websites function seamlessly on smartphones and tablets.
- Manage the company’s social media accounts and ensure effective and positive online presence.
- Develop engaging content (posts, updates) aligned with organizational goals.
- Monitor and respond to social media inquiries or comments.
- Research tools like AI, automation, or cloud solutions to enhance workflows.
- Develop scripts or tools to streamline repetitive tasks (e.g., data entry).
- Address user feedback to improve IT services or website functionality.
- Ensure IT equipment meets ergonomic and safety standards.
- Document and escalate IT-related safety incidents (e.g., overheating hardware).
- Maintain records of system updates, backups, and resolved issues.
- Submit summaries of IT performance, website metrics, and user feedback.
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Experience: At least 4 years in IT administration and web development.
- Proficiency in HTML/CSS, JavaScript, and CMS platforms (e.g., WordPress).
- Knowledge of networking protocols (TCP/IP), cybersecurity frameworks, and cloud services (AWS, Azure).
- Experience with database management (MySQL, SQL Server).
- Problem-solving, communication, adaptability, and attention to detail.
- Strong grasp of IT systems, web development, and cybersecurity.
- Ability to work with non-technical teams to align IT solutions with business goals.
- Anticipate and resolve issues before they escalate.
Interested and qualified candidates should forward their Resume to: using the Job Position as the subject of the mail.
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