Laundry Manager

• Develop and implement operational workflows and schedules to ensure timely and efficient laundry services for all hospital units.
• Monitor and ensure compliance with infection prevention and control (IPC) standards in handling, cleaning, and storing laundry items.
• Oversee the segregation, collection, washing, drying, ironing, folding, and distribution of laundry items, including patient linens, staff uniforms, and surgical textiles.
• Coordinate the maintenance and repair of all laundry equipment to minimize downtime and ensure optimal functionality.
• Implement and oversee the use of quality control measures to ensure that all laundered items meet hygiene and cleanliness standards.

• Supervise, train, and evaluate the performance of laundry staff to ensure adherence to hospital standards and protocols.
• Develop and deliver training programs on infection control, proper handling of contaminated linens, and efficient use of laundry equipment.
• Establish work schedules, allocate duties, and ensure adequate staffing for round-the-clock laundry operations.
• Address and resolve staff concerns, fostering a collaborative and efficient work environment.
• Promote a culture of continuous improvement by encouraging innovation and feedback from the team.

• Oversee the procurement, inventory, and proper use of laundry supplies, detergents, and disinfectants.
• Monitor the usage of water, energy, and other resources to promote cost-effective and environmentally sustainable practices.
• Track and manage linen inventory, ensuring sufficient stock levels for uninterrupted operations.
• Maintain accurate records of equipment usage, repairs, and inventory.
• Collaborate with vendors to source high-quality supplies and negotiate favorable terms.

• Ensure all laundry operations comply with national and international standards for healthcare facilities, including infection control and workplace safety regulations.
• Conduct regular audits and inspections to identify risks and implement corrective actions.
• Maintain a clean and organized laundry facility to reduce hazards and ensure compliance with occupational health and safety guidelines.
• Ensure proper handling and disposal of hazardous materials, including contaminated linens.
• Prepare and submit compliance and performance reports to the Head of Facilities and Estate Management.

• Analyze laundry operations to identify inefficiencies and implement process improvements.
• Develop and monitor key performance indicators (KPIs) to measure the efficiency and effectiveness of laundry services.
• Utilize data and reports to make evidence-based decisions for operational enhancements.
• Participate in cross-functional meetings to align laundry services with broader hospital goals.
• Implement and promote innovative practices, such as eco-friendly laundry technologies

• Bachelor's degree in Facilities Management, Operations Management, Business Administration, or related fields

• Certification in laundry or textile management is desirable.
• Training in infection prevention and control or healthcare laundry operations.
• Certification in occupational health and safety is an added advantage

• At least 5-7 years of experience managing laundry operations, preferably in a healthcare setting.
• Proven experience supervising teams in high-pressure environments.
• Demonstrated experience in implementing operational improvements and cost-saving measures.

• Deep understanding of infection control practices in a healthcare setting.
• Knowledge of laundry equipment operations, maintenance, and safety standards.
• Familiarity with eco-friendly and cost-efficient laundry practices

• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Proficiency in inventory and resource management.
• Analytical skills for data-driven decision-making and process improvement.
• Effective communication and interpersonal skills

• Professional attitude towards work
• Proactive and organized.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members
• Ability to adapt accordingly.
• High levels of honesty and integrity

Deloitte