Team Lead, Monetization Products & Initiatives – Nigeria
Antal International
- Nigeria
- Permanent
- Full-time
- Implement Data and Monetization Strategy to achieve the Strategic objective and related outcomes
- Manage and orchestrate the delivery of data products, services/ initiatives to generate revenue and support relevant stakeholders
- Develop, implement, monitor & evaluate Data Products, Service and Initiatives that provide sizeable financial benefits to the organization
- Leverage customer and market information to proactively identify and assess new monetization opportunities to create customer value and profitably grow the business
- Provide input into and implement monetization and product strategy
- Deliver compelling customer/market insights based on research to inform Data strategy, define and inform data products, and drive performance improvement
- Provide input with regards to market and competitive trends that are impacting Data Products customers and those that are seen as opportunities for monetizationIndependent development and continuous evaluation of statistical/ machine learning models and tools, including; response, next best product, attrition, profitability, customer value, price elasticity, pay-down, financial forecasts, channel optimization etc.
- Constant monitoring of competitors across all sectors in the market
- Over-seeing the successful end-to-end delivery of insight/data led initiatives into monetization opportunities
- Develop targeted product offerings or marketing campaigns based on customer profiles
- Develop customer journeys across the various touch points and identify improvement areas
- Provide information to sales and marketing teams to assist in the promotion of the Bank's Data products and Services
- Oversee the planning, design, and implementation of qualitative and quantitative Data Product & Services research initiatives
- Lead the identification, development, and alignment of Market Research best practices and processes
- Manage market research budget and all expense management activities through effective planning, monitoring, and forecasting
- Responsible for developing and mentoring direct reports and leading team to achieving defined goals
- Responsible for organizing team training and Development
- Closely manage outside consultant and research vendor spending and builds internal capabilities as appropriate, to ensure the greatest value / highest leverage for research investment
- Design internal product flier to engender and sustain product knowledge amongst staff
- Organize Data products planning and execution throughout the Product Lifecycle, including: information gathering, prioritizing product and customer requirements, defining the product vision, and working closely with all stakeholders to ensure revenue and customer satisfaction goals are met
- Preparation of Unit's budget and dependencies/assumptions with current market realities, working with the Unit Head within specified time-frame for management's review/approval to provide focus of the financial year
- Develop the Bank's data products guidelines for adoption and activity throughout their lifecycles from planning to implementation, deployment, sales, monitoring and product support in line with the Bank's strategic objectives
- Define and manage vehicles for collecting customer feedback, including Customer Advisory Boards and focus groups
- Gather data on new product ideas and evaluate them for financial and market potential
- Define product specifications using high-level wireframes, flow diagrams and clear and consistent user stories with any acceptance criteria or supporting documentation supplied
- Play a lead role in the product lifecycle by breaking down product requirements into user stories, participating in development sprints and taking the product/project to market launch
- Lead the cross-functional product team - consisting of Data Scientists, Product Developers, Marketing, Pre-Sales, Customer Services and Technical Services to ensure whole-product readiness
- Work closely with the Enterprise Analytics team to gather insights from customers' use of Data and other of the Bank's products
- Minimum of a first degree or its equivalent in a business /IT related discipline
- Post graduate degree in quant disciplines an added advantage.
- Proven experience in working with data, strong data analysis and interpretation, preferably within an Insight Function.
- 3 - 5 years analysis role utilizing statistical analysis to drive business growth within proven returns.
- Good understanding of financial market industry
- Relationship management
- Good understanding of analytical methodologies
- Data interpretation and adaptation
- Communication development and execution
- Product Development
- Stakeholder Management
- Data Gathering and Analysis
- Advanced analytical problem solving skills
- Communication/Presentation skills
- Business/Operational Strategy
- Customer centricity - solution, service and relationship