
Marketing Manager
- Abuja, FCT
- Permanent
- Full-time
- Develop and execute a comprehensive marketing plan in alignment with AMCE's goals, focusing on patient acquisition, retention, and service line growth.
- Identify target audiences and create strategies tailored to individuals' health needs, demographics, and competitive positioning.
- Analyze market trends and competitor activities to refine marketing efforts.
- Create targeted marketing strategies/campaigns for specific services and specialties.
- Conduct market research to identify healthcare trends, patient needs, and demographic shifts.
- Analyze marketing metrics to assess campaign performance and make data-driven adjustments.
- Prepare regular reports on marketing effectiveness, ROI, and patient demographics for AMCE's board management.
- Collaborate with clinical departments to design marketing campaigns that highlight specific service lines, specialities, and healthcare programs and offerings.
- Oversee the creation of promotional content including brochures, newsletters and advertisements.
- Develop strategies to improve patient loyalty and encourage return visits.
- Implement patient feedback mechanisms to improve service offerings and enhance patient satisfaction.
- Develop patient communication programs to improve patient satisfaction and loyalty
- Create educational content to inform patients and the community about AMCE's services and programs
- Organize community events, health screenings, and wellness programs to promote the hospital and engage local populations.
- Establish partnerships with strategic partners, stakeholders, and local and international businesses to build awareness of AMCE's services and promote health education.
- Represent AMCE at community events, fostering positive relationships with key stakeholders and partners.
- Lead digital marketing efforts, including website management, SEO, email campaigns, social media, and online advertising.
- Develop messaging that conveys AMCE's mission, core values, and unique patient care experience.
- Oversee content creation for patient education, service promotions, and community outreach, ensuring it is informative, accurate, and engaging.
- Manage and optimize digital and traditional campaigns to maximize reach and engagement while staying within budget.
- Ensure consistent branding across all marketing materials and communication channels
- Develop and manage the marketing budget, ensuring efficient allocation of resources across campaigns and other marketing initiatives.
- Monitor expenses and seek cost-effective solutions for achieving marketing goals.
- Supervise marketing team members, providing mentorship and professional development.
- Collaborate with cross-functional teams, including clinical, administrative, and operations departments, to identify marketing opportunities and align on goals to deliver unified messaging.
- Coordinate with external agencies for support and execution of AMCE's marketing initiatives.
- Bachelor's degree in Marketing, Business Administration, Mass Communications, or a related field.
- A master's degree/MBA is an added advantage
- Certifications in marketing or communications and membership of professional bodies such as the Nigeria Institute of Public Relations (NIPR) are an added advantage.
- Minimum of 5 years of experience in digital marketing, brand management, public relations etc.
- Experience in a healthcare or similar regulated industry will be an added advantage.
- Proven experience in innovation and time-to-market initiatives and campaigns
- Experience in managing or leading a team with a demonstrated ability to mentor and develop team members.