Customer Service Officer Job at Mecer Consulting Limited

Mecer Consulting

  • Abuja, FCT
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Mecer Consulting Limited provides business and management, consulting, general training, etc.We are recruiting to fill the position below:Job Position: Customer Service OfficerJob Location: Abuja (FCT)
Employment Type: Full-timeResponsibilities
  • Deliver excellent customer support and resolve complaints
  • Handle customer inquiries via phone, email, and in-person
  • Provide accurate information on bank products and services
  • Assist with account opening, loan applications, and transactions
  • Cross-sell microfinance products and educate customers on financial literacy
  • Maintain compliance with regulatory and internal policies
Requirements
  • Bachelor’s Degree in Business Administration, Banking & Finance, or related field
  • 1 - 2 years of experience in customer service, preferably in banking or financial services
  • Strong communication, problem-solving, and interpersonal skills
  • Proficiency in Microsoft Office Suite and banking software
  • Customer-centric mindset with attention to detail and commitment to regulatory compliance.
Method of Application
Interetsed and qualified candidates should send their CV to: using "Customer Service Officer" as subject of the email.

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