Customer Fleet Officer Job at Dangote Group

• The Customer Fleet Officer at Dangote Group will be responsible for managing and coordinating the movement of cement products to customers, ensuring timely delivery and customer satisfaction.

• Coordinate the loading and dispatch of cement products to customers according to their orders and delivery schedules.
• Ensure accurate recording of the dispatch details, including quantities, vehicle information, and delivery times.
• Collaborate with the sales team and logistics department to ensure smooth coordination of delivery operations.
• Resolve any delivery-related complaints or disputes, and work towards maintaining positive customer relationships.\
• Provide regular updates to customers on the status of their deliveries and address any concerns or issues raised.
• Monitor the performance of the fleet and drivers, and take appropriate actions to optimize efficiency and productivity.
• Ensure compliance with safety regulations and company policies during delivery operations.

• Bachelor's Degree or equivalent in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 9 years of experience in fleet management or customer service role.
• Strong communication and interpersonal skills, with a customer-focused approach.

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