Front Desk Executive Job at EE Wellness Hub

EE Wellness Hub

  • Satellite Town, Lagos State
  • Permanent
  • Full-time
  • 1 day ago
EE Wellness Hub, a modern fitness center located in a serene environment at Alakija, Lagos State. At EE Wellness Hub, we are committed to promoting health, fitness, and overall well-being through state-of-the-art facilities, expert guidance, and exceptional customer service.We are recruiting to fill the position below:Job Position: Front Desk ExecutiveJob Location: Alakija / Satellite Town, Lagos
Employment Type: Full-timeJob Summary
  • The Front Desk Officer is the first point of contact for all clients and visitors at EE Wellness Hub.
  • This role involves providing excellent customer service, managing appointments and inquiries, and ensuring smooth daily operations at the reception area.
Responsibilities
  • Greet clients and visitors warmly and professionally.
  • Manage check-ins, bookings, and class registrations efficiently.
  • Answer phone calls, emails, and online inquiries promptly.
  • Maintain organized records of client information and payments.
  • Provide information about services, classes, and gym policies.
  • Handle minor client complaints or issues and escalate when necessary.
  • Ensure the reception area is clean, organized, and welcoming.
  • Support administrative tasks and assist other staff as needed.
Requirements
  • Applicants must reside within the Alakija/Satellite Townaxis of Lagos State.
  • Minimum of a High School Diploma; additional certifications in administration or customer service is a plus.
  • Previous experience in reception, customer service, or administrative roles is preferred.
  • Strong communication, interpersonal, and organizational skills.
  • Professional appearance and friendly, approachable demeanor.
  • Basic knowledge of computer applications (MS Office, Google Suite, booking software).

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