Presales Specialist (Lagos)

• Collaborate with the sales team to understand client requirements, challenges and objectives.

• Conduct client meetings, presentations and demonstrations to showcase product features and benefits.

• Act as a trusted advisor to clients, providing technical expertise and insights to help them make informed decisions.

• Analyze client needs and propose customized solutions that address their business requirements and objectives.

• Work closely with the product development team to understand product capabilities, features and roadmap.

• Develop and present solution proposals, including technical specifications, pricing and implementation plans.

• Provide pre-sales technical support to sales representatives and clients,including product demonstrations, technical documentation and solution architecture design.

• Address client inquiries, concerns, and technical questions throughout the sales process, ensuring a clear understanding of product capabilities and value proposition.

• Collaborate with the marketing team to develop sales collateral, presentations, and case studies that highlight product benefits and use cases.

• Conduct training sessions for sales teams on product features, competitive positioning, and sales strategies.

• Stay informed about industry trends, competitor offerings, and market dynamics to effectively position products and differentiate from competitors.

• Build and maintain strong relationships with clients, understanding their evolving needs and providing ongoing support and guidance.

• Act as a liaison between clients and internal teams, facilitating communication and ensuring smooth handover of projects from presales to the implementation phase.

• Bachelor's Degree in Computer Science, Information Technology, or related field.

• Proven experience of not less than 8 years in presales or technical sales roles within the IT industry.

• Strong technical background with knowledge of IT infrastructure, cloud solutions, software applications, and emerging technologies.

• Excellent communication skills, with the ability to articulate complex technical concepts in a clear and concise manner.

• Demonstrated ability to understand client needs, identify opportunities, and develop tailored solutions.

• Strong analytical and problem-solving skills, with attention to detail and accuracy.

• Ability to work collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

• Certification in relevant technologies or products (e.g., Cisco, Microsoft, AWS,Oracle, Fortinet etc) is a plus.

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