Head of Enterprise- Telecom

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  • Lagos, Lagos State
  • Permanent
  • Full-time
  • 23 days ago
Job Description:Our client, a top-tier Internet Service Provider (ISP), offers high-speed, reliable internet services to businesses and homes.They are committed to delivering innovative solutions and exceptional service to clients.Job SummaryThe Head of Enterprise is responsible for leading the enterprise division of a telecom company, focusing on the development and execution of strategies to drive growth and profitability within the corporate market. This role requires a strategic thinker with a deep understanding of telecommunications, strong leadership skills, and the ability to build relationships with key business clients.Key Responsibilities:1.Strategic Leadership:
  • Develop and implement a comprehensive enterprise strategy aligned with the overall business goals.
  • Identify market trends and opportunities to position the company as a leader in enterprise telecommunications solutions.
2. Business Development:
  • Drive revenue growth through the acquisition of new enterprise clients and the expansion of services to existing clients.
  • Build and maintain relationships with C-level executives and decision-makers within target organisations.
3. Product Development:
  • Collaborate with product management and engineering teams to define and enhance enterprise offerings based on customer needs and market demands.
  • Ensure that the product portfolio remains competitive and relevant in the market.
4. Team Management:
  • Lead, mentor, and develop a high-performing team of sales and account management professionals.
  • Establish performance metrics and provide ongoing coaching to help team members achieve their goals.
5. Customer Relationship Management:
  • Oversee client engagement strategies to ensure high levels of customer satisfaction and retention.
  • Address client issues and concerns promptly to maintain strong, long-term relationships.
6. Budget and Financial Management:
  • Manage the enterprise division’s budget, ensuring resources are allocated effectively to meet strategic objectives.
  • Monitor financial performance and adjust strategies as necessary to achieve profitability targets.
7. Market Analysis and Reporting:
  • Conduct regular market analysis to stay informed about industry trends, competitor activities, and customer preferences.
  • Provide reports and updates to executive leadership on enterprise performance and insights.
Qualifications:
  • Bachelor’s degree in Engineering, Information Technology, Telecommunications, or a related field with a Second Class Upper.
  • Proven experience (5+ years) in telecom sales or enterprise solutions, with a strong track record of meeting/exceeding sales targets.
  • Extensive knowledge of telecommunications products and services, particularly in the enterprise domain.
  • Excellent leadership, communication, and interpersonal skills, with the ability to influence and negotiate at all levels.
  • Strong analytical and problem-solving skills.
  • Ability to thrive in a fast-paced and dynamic environment.
Working Conditions:
  • This position may require travel to client sites and industry events.
  • Flexibility in work hours may be necessary to meet client needs and project deadlines.
N/B: Only shortlisted candidates will be contacted.

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