Front Desk Officer Job at Ivee Consulting

Ivee Consulting

  • Lekki, Lagos State
  • Permanent
  • Full-time
  • 21 days ago
  • Apply easily
Ivee Consulting provides expert solutions in manpower, event management, and real estate, driven by exceptional service and long-term partnerships.We are recruiting to fill the position below:Job Position: Front Desk OfficerJob Location: Lekki Phase 1, Lagos
Employment Type: Full-timeJob Summary
  • We are seeking a professional, detail-oriented, and highly organized Front Desk Officer to be the first point of contact for our clients and visitors.
  • The ideal candidate will manage daily front desk activities and support office operations to ensure smooth communication and administrative efficiency across the company.
Key Responsibilities
  • Greet and attend to visitors in a warm and professional manner
  • Manage incoming calls, emails, and inquiries with accuracy and courtesy
  • Maintain a tidy, organized, and well-stocked front desk and office environment
  • Maintain accurate records, files, and documentation
  • Support various departments with day to day administrative tasks
  • Coordinate and schedule meetings, appointments, and staff calendars
  • Handle incoming and outgoing mail and deliveries
  • Uphold the image of the company through consistent professionalism and responsiveness.
Key Performance Indicators (KPIs)
Customer Service Quality:
  • Handles calls and emails promptly and professionally.
  • Provides excellent customer service to both external visitors and internal team members.
Office Organization & Efficiency:
  • Ensure zero last minute shortages of office supplies
  • Maintain an up-to-date calendar of meetings and office activities
Attendance & Punctuality:Achieve a good attendance and punctuality rate monthlyTask Completion & Documentation:
  • Complete assigned tasks within deadlines
  • Maintain accurate records and error-free filing systems
Professionalism in Communication:
  • Resolvefront desk concerns
  • Ensure all interactions and correspondence reflect the company’s professional standard.
Requirements
  • OND, HND, or Bachelor’s Degree in a relevant field
  • 2–3 years of experience in an administrative or front desk role
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Excellent verbal and written communication skills
  • Strong organizational, multitasking, and time management abilities
  • Polite, friendly, and customer-oriented attitude
  • Ability to maintain confidentiality and handle sensitive information professionally
  • Must reside on the island due to proximity
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.

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