Head, Dedicated Banking Job at BridgeGap Consult Limited
Bridgegap Consults Limited
- Lekki, Lagos State
- Permanent
- Full-time
Employment Type: Full-timeDescription
- The Head Dedicated Banking is responsible for leading and managing the Dedicated Banking unit within the Retail and SME Banking group.
- This role involves developing and implementing strategies to drive product sales, enhance customer relationships, and achieve growth in both volume and value of accounts, aligning with the bank's objectives.
- Develop and execute strategic plans to promote the bank's products and services, ensuring alignment with the overall goals of the Retail and SME Banking division.
- Act as a trusted advisor on financial matters, addressing client inquiries effectively and resolving complaints promptly to maintain high levels of customer satisfaction.
- Cultivate and maintain strong relationships with clients, business heads, and internal stakeholders to drive product sales and customer acquisition within targeted markets.
- Oversee the promotion, cross-selling, and upselling of the bank's products to maximize revenue generation. · Implement marketing strategies and programs designed to boost profitability and achieve set deposit targets by securing business and investment deals from individuals and corporate entities.
- Ensure the creation of quality risk assets to meet established targets, including packaging customer credit requests in line with the bank's credit policies and procedures.
- Monitor customer compliance with credit agreements and ensure adherence to Know Your Customer (KYC) requirements.
- Lead and manage the Dedicated Banking team, including planning marketing calls, monitoring performance against plans, and fostering a culture of high-quality client service and customer retention.
- Bachelor’s Degree in Finance, Accounting, Economics, or a related discipline from a recognized university.
- A minimum of 8 years of banking experience in sales and credit, with at least 5 years in a senior role within operations management.
- A postgraduate qualification or relevant professional certification is an added advantage.
- Comprehensive knowledge of basic accounting and financial analysis, business law, business/financial advisory services, banking operations, leasing, trade services, and relevant banking laws and regulations.
- Proficiency in credit risk assessment and analysis, relationship management, networking, business writing, and presentation skills.
- A solid understanding of economic trends and their implications for the banking and finance sector.
- Strong business acumen and analytical skills.
- Excellent relationship management and interpersonal abilities.
- Proficiency in computer programs, including MS Word and Excel.
- In-depth understanding of business processes.
- Keen attention to detail.
- Enthusiastic and passionate commitment to delivering exceptional customer service.
- Proactive decision-making capabilities.
- Strong analytical and problem-solving skills.
- Unquestionable integrity and a high level of commitment.
Negotiable.Method of Application
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.
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