Laboratory Quality Assurance Coordinator
- Abuja, FCT
- Permanent
- Full-time
- Develop, implement, and maintain a comprehensive QMS that aligns with relevant regulatory standards (e.g., ISO 15189, CLIA).
- Develop, review, and update Standard Operating Procedures (SOPs) for all laboratory activities, ensuring clarity, consistency, and compliance.
- Conduct risk assessments to identify and mitigate potential quality and safety risks within the laboratory.
- Drive continuous improvement initiatives to enhance the effectiveness of the QMS.
- Oversee and participate in proficiency testing programs and evaluate performance.
- Conduct internal audits to assess compliance with QMS requirements and identify areas for improvement.
- Investigate and implement corrective and preventive actions for identified deficiencies.
- Analyze quality data to identify trends, identify areas for improvement, and generate reports for management.
- Ensure compliance with all relevant regulatory requirements, including CLIA regulations, CAP accreditation standards, and other applicable regulations.
- Prepare for and participate in external audits conducted by regulatory agencies.
- Maintain accurate and up-to-date records of all quality and compliance activities.
- Develop and deliver training programs for laboratory staff on QMS requirements, SOPs, and quality control procedures.
- Assess the competency of laboratory staff through skills assessments, performance evaluations, and proficiency testing.
- Encourage and support staff professional development through continuing education and training opportunities.
- Oversee the calibration and maintenance of laboratory equipment to ensure accuracy and reliability.
- Participate in the validation and verification of new equipment and methodologies.
- Implement a preventative maintenance program for laboratory equipment.
- Communicate effectively with clients, including physicians, nurses, and other healthcare providers, regarding laboratory services and quality issues.
- Monitor and address customer complaints and inquiries related to laboratory services.
- Collaborate with other departments within the organization to ensure effective communication and coordination.
- Maintain effective communication with regulatory agencies.
- Participate in professional organizations and conferences to stay abreast of industry best practices and regulatory changes.
- Bachelor's degree in Medical Laboratory Science (MLS), Clinical Laboratory Science, or a related field.
- Relevant professional certifications and memberships such as Association of Pathologists of Nigeria (ASSOPON).
- 5 years' proven experience in experience in a clinical laboratory setting, with at least 3 years in a quality assurance or supervisory role.
- Experience in supervising laboratory personnel and managing teams.
- In-depth knowledge of laboratory operations, including testing procedures, equipment maintenance, and quality control.
- Comprehensive understanding of relevant regulations and accreditation standards.
- In-depth knowledge of quality management systems, including ISO 15189 and other relevant standards.
- Basic understanding of statistical principles and their application to quality control and data analysis.
- Knowledge of risk management principles and methodologies.
- Leadership Skills
- Organizational Skills
- Time Management Skills
- Communication Skills
- Interpersonal Skills
- Technical Skills
- Problem-Solving Skills
- Attention to Detail
- Professional attitude towards work.
- Shares the AMCE's vision.
- Proactive and organized.
- Has personal and professional credibility and commands the respect of colleagues and peers.
- Supportive and approachable and capable of inspiring confidence in staff members.
- Ability to adapt accordingly.
- High levels of honesty and integrity.