IT Support Engineer
PalmPay
- Ikeja, Lagos State
- Permanent
- Full-time
- Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
- Provide support to end-users, resolving hardware and software issues promptly.
- Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
- Assist in enforcing security standards, regulatory compliance, and best practices.
- Stay updated on emerging technologies and industry trends, contributing to technology improvements.
- Support system monitoring, troubleshooting, and maintenance to minimize downtime.
- Assist with vendor management, contract negotiations, and issue resolution.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- A Master's degree is a plus.
- Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
- Strong problem-solving skills and the ability to work under pressure.
- Effective communication and interpersonal skills for collaboration with teams.
- Eagerness to learn and grow in the IT support field.
- Opportunity to work with cutting-edge technology and gain hands-on experience.
- Collaborative and innovative work environment.
- Professional development and growth opportunities.
- Competitive compensation and benefits package.