SALES & SERVICE ENGINEER

Ascentech

  • Nigeria
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
3538 - SALES & SERVICE ENGINEER Due Date : 10/12/2020
Experience : Minimum of 4 years' working experience servicing

Responsibilities
  • Basic troubleshooting, installation, maintenance and repair on designated equipment.
  • Completing Preventative Maintenance and field modifications.
  • Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Utilizing the escalation process to resolve customer service delivery issues.
  • Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.
  • Adhering to regulatory requirements.
Requirements
  • Bachelor's degree Electrical Engineering, Electrical Engineering Technology or any other related field
  • Minimum of 4 years’ working experience servicing engineering/laboratory/medical/diagnostic/workshop equipment.
  • Experience in a similar industry is preferred.
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  • Experience troubleshooting and responding to customer concerns.
  • Proficient level of computer skills
  • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Method of Application
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the "Job Title" as the subject of the email.
Note: Only shortlisted candidates will be contacted.

Ascentech