The Teller is responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projectsResponsibilities:
Perform cash management operations, such as cash handling, check processing, return items and lock-box operations
Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
Aid with processing firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel
Participate in compliance related activities to minimize losses
Assist with cash & trade operational project needs
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Skills & Experience
Minimum of 4 to 5 years post qualification experience
Good Interpersonal/Communication Skills
Customer Focused
Neat/Smart Appearance
Analytical Mind/Proactive
Fast Learner
Meticulous & Accurate
High level of integrity/sense of responsibility
Education
A BSc / BA degree
National Youth Service Corps (NYSC) certificate of completion is mandatory
Job Challenges
Error Free Processing
Ability to work under pressure
Compliance with regulatory/institutional requirements
Processing within tight turnaround times
Preparation of Reports with tight timelines
Customer satisfaction in a highly competitive environment
Weekend and public holiday work (sometimes)
Job Family Group: Operations - Transaction ServicesJob Family: Cash ManagementTime Type: Full timeMost Relevant Skills Please see the requirements listed above.Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View Citi’s and the poster.
