Customer Service Representative in Wuse 2, Abuja

  • Abuja, FCT
  • Permanent
  • Full-time
  • 7 days ago
Job DescriptionJob Summary:Adins Academy is seeking a proactive and customer-focused Customer Service Representative to strengthen client relationships, drive sales, and support customer satisfaction. This role is ideal for individuals with solid communication skills, resilience under pressure, and a strong interest in trading, fintech, or investment services.Job Responsibilities:Engage customers through outbound calls and messages to build strong relationships
Meet and exceed set sales targets within agreed timelines
Present and promote company services to new and existing clients
Address customer inquiries promptly and provide first-level technical support
Record, escalate, and propose solutions for recurring customer issues
Stay updated on product offerings, market trends, and competitor activity
Generate regular reports on sales performance and customer engagement
Execute additional responsibilities assigned by supervisorsRequirements:Minimum of 2 years' experience in sales with measurable targets
Excellent spoken and written English (fluency is mandatory)
Additional fluency in Hausa, Yoruba, or Igbo is an advantage
Must own a personal computer for interviews and daily work tasks
Strong interpersonal, negotiation, and problem-solving skills
Ability to multi-task and remain calm under pressure
Familiarity with fintech, cryptocurrency, and trading platforms is preferred
Prior experience in customer-facing roles within online industries is an added benefitApplication Method: 👇⬇️
Via Email: happy@tradev-group.com

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