Administrative support

• Coordinate daily administrative activities, ensuring smooth office operations.
• Manage appointment scheduling and meetings for department heads and senior staff.
• Organize and maintain office records and files, ensuring compliance with data protection regulations.
• Ensure timely ordering of office supplies and monitor inventory levels.
• Coordinate logistics for hospital events, meetings, and conferences.

• Serve as the point of contact for internal and external communication, both in person and via phone/email.
• Prepare, proofread, and edit correspondence such as emails, memos, and reports.
• Relay messages between different departments and ensure proper follow-up.
• Maintain effective communication with patients, families, and vendors.
• Develop and manage communication protocols for internal staff.

• Assist in processing invoices, tracking departmental expenses, and managing budgets.
• Provide support to senior finance staff in preparation of financial reports and documentation.
• Ensure timely payment of vendor invoices and maintain records of financial transactions.
• Assist in tracking and reconciling departmental budgets.
• Help prepare reports for audits and assist in the internal auditing process.

• Support the scheduling of meetings, appointments, and surgeries for healthcare professionals.
• Coordinate with physicians, nurses, and other medical staff to ensure effective scheduling.
• Prepare necessary documentation and materials for meetings or patient visits.
• Facilitate the preparation and organization of patient intake forms and reports.
• Ensure that all documentation is properly filed and readily accessible when needed.

• Ensure that all operational activities adhere to healthcare regulations and organizational policies.
• Assist in maintaining compliance with medical records and patient confidentiality standards.
• Support the audit processes and provide required documentation for legal and regulatory audits.
• Keep up-to-date with healthcare policies, legislation, and best practices.
• Ensure proper document control, including storage and retrieval of sensitive patient records.

• Bachelor's degree in Business Administration, Management, or a related field is preferred.
• Master's degree in Healthcare Administration, Business Administration, or related field is an added advantage.

• Any administrative or healthcare-related certification is a plus (e.g., Medical Office Administration, Health Services Administration).

• 1-4 years of administrative support experience, preferably in a healthcare setting.
• Experience working in a medical environment or hospital is preferred.
• Proven ability to manage administrative functions, including scheduling, billing, and office management.
• Experience with healthcare management software or similar systems is an advantage.

• Knowledge of office procedures and best practices.
• Familiarity with various software applications (e.g., word processing, spreadsheets, databases).
• Understanding of basic accounting and procurement principles.

• Excellent communication (written and verbal) and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in data entry and record keeping.
• Ability to prioritize tasks and work independently.

• High level of integrity and confidentiality.
• Attention to detail and accuracy.
• Positive attitude and customer service orientation.
• Adaptability and flexibility.
• Proactive and resourceful.

Deloitte