Employee Relations and Engagement Officer

• Investigate, mediate, and resolve employee relations issues such as workplace conflicts, harassment, discrimination, and disciplinary matters.
• Provide guidance and support to employees on a range of issues, including work-life balance, career development, and personal concerns.
• Interpret and advise employees and managers on company policies, procedures, and employment laws.
• Conduct thorough and impartial investigations into employee complaints and allegations.
• Assist in the development and implementation of disciplinary actions, ensuring fairness and consistency.

• Plan and execute employee engagement initiatives such as employee recognition programs, social events, and team-building activities.
• Conduct employee surveys, focus groups, and other feedback mechanisms to assess employee morale and identify areas for improvement.
• Analyze employee data (e.g., turnover rates, engagement surveys) to identify trends and areas of concern.
• Foster a healthy and supportive work environment that promotes employee well-being and work-life balance.

• Ensure compliance with all applicable employment laws and regulations (e.g., labor laws, anti-discrimination laws).
• Provide guidance to management on legal and regulatory issues related to employment.
• Stay informed of changes in employment laws and regulations.
• Maintain accurate and confidential records of all employee relations matters.

• Communicate effectively with employees on company policies, procedures, and important announcements.
• Communicate with employees regarding employee relations issues and concerns.
• Develop and distribute employee communications materials, such as newsletters and internal memos.

• Conduct training sessions on employee relations topics, such as workplace harassment, discrimination, and conflict resolution.
• Develop and maintain training materials related to employee relations.
• Assist in the development of employee growth and development programs

• Analyze employee data to identify trends and areas for improvement.
• Prepare reports on employee relations metrics, such as employee turnover, employee satisfaction, and grievance rates.
• Track key performance indicators (KPIs) related to employee engagement and satisfaction.

• Build and maintain strong relationships with employees, managers, and other stakeholders.
• Collaborate with other HR functions, such as recruitment, compensation, and benefits.
• Consult with legal counsel on complex employment law issues.

• Bachelor's degree Human Resources Management, Business Administration, Industrial Relations, or in a related field.

• Relevant professional certifications (such as ACIPM, PHR, SPHR certifications, etc.) is an added advantage.

• 1-4 years' proven experience in experience in employee relations, with a strong understanding of employment laws and regulations.

• In-depth knowledge of federal, state, and local employment laws.
• Strong understanding of human resources principles and best practices.
• Knowledge of employee relations issues, such as conflict resolution, discipline, and investigations.
• Knowledge of employee engagement strategies and best practices.
• Excellent written and verbal communication, interpersonal, and negotiation skills.
• Ability to analyze data and interpret trends.

• Excellent communication and interpersonal skills.
• Strong relationships management skills with employees, managers.
• Conflict resolution skills to effectively resolve employee conflicts and disputes through mediation, negotiation, and other appropriate methods.
• Strong analytical and problem-solving skills to identify root causes of issues.

• Professional attitude towards work.
• Shares the AMCE's vision.
• Proactive and organized.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members.
• Ability to adapt accordingly.
• High levels of honesty and integrity.

Deloitte