Call Centre Agent Job at 7treads Consults

7treads Consults

  • Ikeja, Lagos State Enugu, Enugu State
  • Permanent
  • Full-time
  • 19 days ago
  • Apply easily
7treads Consults, a consultancy / recruitment services company, is recruiting to fill the position below:Job Positon: Call Centre Agent
Job Location: Ikeja, Lagos and Enugu
Employment Type: Full-timeResponsibilities
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets.
Requirements
  • Interested candidates should possess an SSCE / OND / HND / Bachelor's / Degree with 0 - 2 years of work experience.
Method of Application
Interested and qualified candidates should send their CV to: using the job Position as the subject of the mail.Note: For more enquies whatsapp 08164924334.

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