Senior Modern Workplace Technology SharePoint Administrator
- Lagos, Lagos State
- Permanent
- Full-time
Responsibilities
- Administer and maintain Microsoft SharePoint Online, including site collections, libraries, lists, and user permissions.
- Administer and maintain Microsoft Viva Connections, Viva Insights, and Viva Goals.
- Assist business stakeholders in defining user scenarios.
- Configure Viva suite, develop Viva pages, and configure managed navigation.
- Develop and configure dynamic, personalized Viva tiles enhanced by Microsoft AI.
- Integrate existing News sites and SharePoint Online sites into Viva.
- Perform PowerShell scripting, including writing and executing scripts for automation and administration tasks.
- Implement modern enterprise social tools such as Yammer, Stream, and Video calls to action.
- Create adoption materials, including user manuals, presentations, and technical architectural documents.
- Coordinate software lifecycle activities.
- Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal functionality.
- Provide technical support and training to end-users, addressing any questions or concerns related to SharePoint and Viva.
- Collaborate with IT and other departments to develop and implement SharePoint and Viva solutions that meet business needs.
- Ensure data integrity, security, and compliance with company policies and industry standards.
- Perform regular system updates, backups, and maintenance tasks.
- Document system configurations, processes, and procedures.
- Experience in IT Service Management for Incident, Change, and Configuration Management and supervising security incidents/changes/configurations.
- Knowledge and experience in Microsoft 365 and Azure cloud-based infrastructure.
- Ability to learn, test, and evaluate new security technologies, systems, and services.
- Proficiency in crisis management.
- Strong troubleshooting, analysis, and investigation skills.
- Capable of self-management, self-motivation, and showing initiative.
- Analytical Thinking, strong analytical skills to assess system performance and identify areas for improvement.
- Communication, excellent verbal and written communication skills to effectively interact with end-users and stakeholders.
- Customer Service Orientation, a commitment to providing excellent customer service and addressing user needs promptly.
- Innovation, a proactive approach to identifying and implementing innovative solutions to enhance system functionality.
- Project Management, ability to manage multiple tasks and projects simultaneously, ensuring timely completion.
- Collaboration, ability to work collaboratively with IT teams and other departments to implement solutions that meet business needs.
- Training and Support, experience in providing technical support and training to end-users.
- Attention to Detail, meticulous attention to detail to ensure data integrity and system performance.
- Adaptability, ability to adapt to new technologies and stay updated with industry trends.
- Actively participate in security vulnerability assessment and incident response procedures.
- Protect customer data and address security risks for the environment.
- Follow change control management while implementing system changes, upgrades, and updates.
- Provide technical support for other teams within the organization.
- Ensure all IT Global policies, standards, and procedures are followed.
- Conduct and provide weekly and monthly checklists and reports.
- Produce quality documentation to reflect changes and new implementations.
- Plan capacity for system upgrades.
- Knowledge of migration and administration tools such as Sharegate.
- Ensure that we are compliant to Personal Identifiable Information standards, GDPR regulations, etc.
- Bachelor’s degree in computer science, Information Systems, Engineering, or other related discipline.
- Microsoft Certified: Sharepoint Administrator.
- Experience with SharePoint migration projects. 10 years+.
- Experience with SharePoint framework (SPFx). CSS, JavaScript, .NET development capabilities. 10 years+.
- Infrastructure & Security certification or relevant experience/knowledge is a requirement.
- Other security certification – CompTIA Security+, CEH, CISSP, GCIH, OSCP or related is an advantage but is not required.
- ITIL v3,v4 foundation experience is an advantage but is not required.