Recovery Officer
Max Drive
- Abeokuta, Ogun State
- Contract
- Full-time
- Lead recovery activities across all cities and new locations.
- Handles special credit arrangements and deviations from standard terms of payment.
- Reviews debt recovery process’s effectiveness and policies.
- Select and manage an effective process of outsourcing seriously past due accounts referred monthly to external debt agency services by analyzing the selection, monitoring the collection performance and assuring a reasonable rate of return.
- Execute all asset recovery logistics with applicable external service providers (e.g., repossession companies, bailiffs, external legal counsel, auctioneers) against budget and effectively troubleshoot unforeseen issues/problems that may arise.
- Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.
- Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
- Facilitate the inspection and removal of repossessed collateral under repurchase from champions
- Engage with guarantors to negotiate reasonable settlements on champions debts recovery
- Work on special projects tied to the goals and objectives of the role that primarily focus on process simplification and enhanced data analysis/reporting
- Coordinate/compile & report on all data, metrics and outcomes relevant to the role, as routinely required
- Staff Development: Involvement in the career development of the team and any staffing decisions.
- Leadership: effectively lead, manage and develop recovery teams across current and new city launches.
- Higher National Diploma in Marketing or Business
- Minimum of three (3) years work experience
- Sound judgment, analytical and decision-making skills.
- Creativity, Innovation & Adaptability
- Leadership, managerial and multi-tasking skills
- Sound numeracy, communication and time management skills
- Provide feedback, coaching and mentoring to internal staff vendor representatives to improve audit results
- Demonstrate ability to follow policy and procedures.
- Computer literate – proficient user of office applications such as MS Word, Excel, PowerPoint, e-mail and calendar applications
- Competitive pay & benefits
- Premium Health insurance cover
- Consistent Learning and Development