Customer Support Officer Job at RIF Futures

Abeokuta, Ogun State
Permanent
Full-time

2 months ago
Apply easily

RIF Futures is a tech company that help business owners both locally and internationally to achieve their business goalsWe are recruiting to fill the position below:Job Position: Customer Support OfficerJob Location: Abeokuta, Ogun
Employment Type: Full-timeResponsibilities

Make Calls and respond to Customer inquiries via phone, emails and chat in a professional as timely Manner.
Follow up with leads and inquiries to nurture relationships and convert potential clients into active clients.
Ensure that customer issues are handled in a timely manner
Ensure customer satisfaction and provide professional customer support.
Ensure clients and customers receive excellent service at ALL times and assist Customers with Payment process.
Ensure Customer Retention is very crucial
Review customer feedback and complaints to identify areas for improvement and opportunities for growth.

Qualifications

Minimum Qualifications: ND / HND in any related Field

Requirements:

Minimum of 2 years of proven work experience.
Strong communication skills;
Minimum of 1years in Sales and Marketing
Excellent interpersonal and people skills
Ability to work independently and as part of a team in a fast-paced environment

Method of Application
Interested and qualified candidates should send their CV and Cover letter to:

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