Customer Service Representative / Cashier Job in Abuja

Abuja

  • Abuja, FCT
  • Permanent
  • Full-time
  • 19 days ago
We are a newly established dry cleaning and laundry services company located in Lugbe, FCT, committed to delivering high-quality garment care with efficiency and exceptional customer service. With a focus on convenience, professionalism, and customer satisfaction, the company offers a range of services including washing, dry cleaning, ironing, stain removal, and pick-up/drop-off solutions.We are recruiting to fill the position below:Job Position: Customer Service Representative / CashierJob Location: Lugbe (Police Signboard), Abuja (FCT)
Employment Type: Full-time
Reports To: Business CoordinatorJob Summary
  • The Customer Service & Cashier will be the first point of contact for customers, handling inquiries, processing laundry orders, collecting and recording payments, and ensuring a pleasant customer experience.
Key Responsibilities
  • Greet customers and receive laundry items for processing.
  • Record customer information, laundry details, and issue receipts.
  • Handle cash, mobile transfers, and POS transactions.
  • Maintain accurate records of daily sales and payments.
  • Respond to customer inquiries and resolve complaints professionally.
  • Ensure timely communication to customers about order status.
  • Keep the reception area tidy and welcoming.
Qualifications and Skills
  • Ordinary National Diploma (OND)
  • 2+ years of previous customer service or cashier experience in a fast paced organisation preferred.
  • Strong numerical skills and accuracy in handling payments annd automated check out systems.
  • Excellent interpersonal and communication skills.
  • Basic computer knowledge for record-keeping.
  • Honesty, integrity, proactiveness and professionalism.
Method of Application
Interested and qualified candidates should submit their updated CVs to: using the Job Position as the subject of their email.Note: Only shortlisted candidates will be contacted for further steps in the recruitment process.

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