IT / Technical Assistant Job at Mediflex Industries PVT Limited
Mediflex Industries PVT Limited
- Abuja, FCT
- Permanent
- Full-time
Employment Type: NYSCPosition Summary
- As an IT and Technical Assistant Intern, you will assist in the maintenance, troubleshooting, and optimization of our systems, networks, and technical operations.
- This is an excellent opportunity to develop foundational skills in IT support and system administration
- Assist with installing, configuring, and troubleshooting hardware, software, and network systems.
- Provide first-level technical support to end-users (in person or remotely).
- Support regular maintenance of IT infrastructure including backups, updates, and patch management.
- Support in implementing basic cybersecurity measures and data protection protocols.
- Collaborate with cross-functional teams on technical requirements for ongoing projects.
- Maintain and update inventory of IT equipment and software licenses.
- Assist in setting up new employee workstations, including email accounts, user credentials, and device configuration.
- Document technical processes, procedures, and solutions for internal knowledge base.
- Stay up to date with IT trends and recommend improvements to enhance system performance.
- Recently completed a Degree in Computer Science, Information Technology, or related field.
- Basic understanding of computer systems, networks, and common software applications (Windows, macOS, Microsoft 365, etc.).
- Familiarity with troubleshooting tools and IT support best practices.
- Strong problem-solving skills with a keen attention to detail.
- Excellent communication and interpersonal skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Eagerness to learn and take initiative in challenging situations.
- Knowledge of cybersecurity fundamentals.
- Familiarity with cloud services (e.g., AWS, Google Cloud, Azure).
- Basic scripting or programming knowledge (Python, PowerShell, etc.).
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