RECEPTIONIST/FRONT DESK OFFICER Job at Royal Hospital

Royal Hospital

Enugu, Enugu State
Permanent
Full-time

28 days ago
Apply easily

Royal Hospital, a National Health Insurance Scheme accredited health care provider and one of the first ever private hospitals located in Enugu requires for immediate employment the following:Job Location: RECEPTIONIST/FRONT DESK OFFICERJob Location: ENUGUCandidate must possess the following:

Minimum of OND/HND in any discipline.
Must be computer literate
Must be proficient in typing
Must have good communication and interpersonal skills
Previous experience in a Secretarial position is an added advantage.
Must be resident in Enugu.

Responsibilities and Attributes

Assisting with administrative tasks
Receives the guest and answers questions in person by telephone
Provide client support services in accurate and timely fashion.
Maintain high level of professionalism and competence in every client interaction.
Build positive and productive relationships with clients.
Make frequent client calls and visits to strengthen client relationships.
Analyze and resolve service issues promptly.
Inform management about complex client issues and resolutions.
Maintain client focused working environment for team.
Work in compliance with company policies and procedures.
Identify and develop new business opportunities with client contacts.
Responds to inquiries and refers when necessary to the appropriate official or department.
Prepares outgoing mail, sorts and distributes incoming mails.
Utilize effective problem solving and time management skills in client service operations.
Assist in risk assessment and mitigation activities.
Develop process improvements to enhance service efficiency and effectiveness.

REMUNERATION FOR ALL POSITIONS: Very attractive, highly competitive and negotiable.METHOD OF APPLICATIONInterested candidates should send their applications with a detailed resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to:NOTE: Applicants must reside in Enugu. Short listed candidates will be invited for interview. All applications must be received on or before Monday, 11th August, 2025.

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