Visa Direct Sales Engineering and Solutioning, Senior Manager
VISA
- Nigeria
- Permanent
- Full-time
- Collaborate with clients to understand their business challenges and serve as a technical advisor on Visa Direct product platform and offered services.
- Analyze complex requirements and propose multiple viable solution options & recommendations that meet client needs.
- In collaboration with other teams, manage overall client onboarding and implementation with clients through to support their program launch. Work with cross functional teams to ensure partner implementations are on track and delivering against plan.
- Identify gaps and opportunities for solution completeness to help deliver best in class money movement solutions.
- Provide technical leadership and guidance to clients to help accelerate solution design and readiness to adopt new product platform features.
- Acquire deep understanding of Visa Direct API's (Card/Account/Wallet) and develop ability to explain complex API concepts to clients.
- Learn about Visa's value-added services, find out how clients can gain from using those services, and create a persuasive narrative for them to adopt & implement those services.
- Collaborate with cross-functional business, product, technology, client services & other teams to drive best in class client solutions & product offerings.
- Work closely with the sales & account managers to plan and manage the client's integration strategy, schedule, and deadlines.
- Collaborate with the sales and account management teams to identify new business opportunities and develop technical proposals.
- Monitor and analyze the effectiveness of implemented solutions and make necessary adjustments to optimize the performance.
- Create presentations for internal approvals and external client facing discussions.
- Communicate effectively with clients and internal stakeholders at various levels (including executive leadership).
- 8 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree
- (e.g. Masters, MBA, JD, MD)
- Knowledge of payments industry, its ecosystem and the various players involved in its value chain (acquirer, issuers, processors, networks, payment service providers, remitters).
- Interested and enthusiastic about innovation in payments, its development, and some knowledge about the technical solutions used around the world.
- Experience in cross-border remittance operations, foreign exchange rates is a plus.
- Experience in software/technology with practical experience with systems analysis & design techniques.
- Ability to manage client relationships, engaging in both business-level and technical solutioning discussions at various levels of the organization.
- Experience working with APIs and ISO 8583, ISO 20022 financials services systems is a plus.
- Proven ability to understand and dive deep into technical details when needed.
- Possess a unique combination of product expertise, problem solving ability, flexibility with rapid changes, intellectual curiosity, and attention to detail.
- Anti Money Laundering, Payments Risk & Fraud Products and Sanction Screening knowledge desirable.
- Possess fundamental product development skills from supporting the introduction of products features and/or improvements.
- Excellent problem-solving and data analysis skills with a strong emphasis on results.
- Strong team player, self-directed and able to work independently at coordinating cross functional activities, data collection, strong decision-making abilities to raise issues at appropriate times.
- Strong project management and organization skills to keep large cross-functional teams working towards a shared goal.
- Critical thinker, strong organization skills, ability to create solutions that are well planned.
- Management Consulting experience beneficial but not necessary
- Comfortable working closely with cross-functional teams.
- Possession of French is a plus
- Excellent communication, storytelling, and presentation skills
Industries :Banking, insurance, finance
Employment type :Permanent contract - Fixed-term contract
Region :
Nigeria Job