Telesales Executive

• Identify, qualify and cultivate new sales opportunities through multiple mediums such as email, phone calls, trade shows, and channel partner relationships

• Execute on prospecting activities associated with the company’s marketing plan, and specific marketing campaigns

• Utilizes CRM system and all necessary applications to manage and optimize sales opportunities, merge records and track all sales stages of the deal opportunities

• Manage your assigned account and achieve sales targets and customer expectations

• Conduct phone presentations to educate customers, identify their needs and sell the right solutions for maximum value

• Document and track the status of inquiries and coordinate appropriate responses using best judgment to ensure customer satisfaction

• Minimum of one year experience as a Telesales/ Customer Service Representative

• Excellent communication and phone skills with strong sales and relationship-building skills

• Ability to assess customer information, determine and address problem areas, and present the solution effectively.

• You must have an effective and professional demeanour in conducting telephone sales with customers.

• You must be flexible, and dependable and have the willingness to learn, excel and understand the customer’s position as well as assist where and when needed

• A confident, nicely-persistent attitude that focuses on achieving goals

eRecruiter