Waiter Job at Merat Hotel and Suites
- Yola, Adamawa State
- Permanent
- Full-time
Employment Type: Full-timeEssential Job Responsibilities
The roles and responsibilities of the Waiter/Waitress include but not limited to:
- Provides a friendly and personalized welcome for guests
- Offers attentive service and adapts to any constraints guests may have.
- Heeds any remarks made by guests and ensures follow-up
- Helps gain customer loyalty through the high standard of service
- May be asked to receive deliveries and check food items
- Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing
- Establishes good relations with guests, offering advice and fostering customer loyalty
- Promotes the Food & Beverage offer
- Is attentive to guests' requests and respects them
- Before every worksheet, finds out about dish composition and any shortages
- Organizes his/her work to suit fluctuations in numbers, events and guests
- Ensures the equipment used remains in good condition
- Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard ofIncreases the average amount billed
- Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulation
- Respects the instructions and safety guidelines for the equipment (s) he uses
- Applies the hotel's security regulations (in case of fire etc.)
- Applies the regulations on the sale of alcoholic beverages.
Ideal candidate will have:
- Candidates should possess OND / HND / Bachelor's Degrees in Hotel Management or in any other related field with 2 - 3 years of relevant work experience as a waiter / waitress in a hotel or restaurant
- Must be flexible in working hours, including weekends, evenings and public holidays
- Certifications or Vocational Trainings in Restaurant Management, Food and Beverage or in any other related course
- Good memory and ability to communicate in English Language
- Attention to detail and hygiene
- Ability to work in a highly pressured environment
- Good interpersonal skills and self-confidence
- Good service, sales and negotiation skills
- Ensuring that licensing laws, health and safety legislation is adhered to.
- Having a detailed understanding of the food menu and drinks programmes.
- Ability to work as part of a team.
Interested and qualified candidates should send their Curriculum Vitae and Cover Letter to: using the Job Position and Location as the subject of the email.Note: Merat Hotel and Suites is an equal opportunity, affirmative action employer. We encourage candidates from all backgrounds to apply.
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