Fraud/Law Enforcement Manager
Black Pen Recruitment
- Nigeria
- Permanent
- Full-time
- At least 4 years of experience at payments processor, card acquirer, bank in risk or fraud department
- At least 2 years of experience managing a fraud or risk team (an advantage)
- Experience with Visa and Mastercard risk tools (an advantage)
- Financial services, online payments, e- commerce and mobile wallet experience and monitoring required
- Experience in fintech/cryptocurrency is required
- CFE, Certified Fraud Examiner (Essential)
- Intermediate to advanced SQL (an advantage)
- Familiarity with blockchain analytics tools
- Enhanced knowledge of Financial Crime, AML and STR/SAR directives.
- Proficient in Monitoring systems and rules tuning
- Working knowledge of forecasting and KPIs
- Extremely tech savvy
- Strong analytical and problem solving skills.
- Extremely proactive communicator willing to raise flags when needed and keep all relevant stakeholders well informed of ongoing risk or fraud related activities
- Results driven, ability to work under pressure with a high degree of independence and focus
- Efficiency focused
- Excellent communication and documentation skills
- Attention to detail, strong sense of responsibility and very high level of integrity
- Ability to take charge in critical situations and work on resolving problems
- Build, mentor and manage a team
- Adaptable and flexible
- Ability to work across all levels of the organisation and with external stakeholders
- Oversee day to day work of the fraud team including fraud prevention and mitigation globally across a large variety of funding methods
- Develop and monitor strategies, tools, processes, models and ensure that they deliver superior fraud detection while balancing approval rate and P&L impacts.
- Oversee investigations on all payment recalls or chargebacks
- Manage resolving queued transactions within service level agreements
- Compiling and implementing security measure systems and fraud prevention strategies
- Interact directly with banks, clients, and other third parties to inform risk-based decision making
- Maintain fraud analysis models to improve efficiency and effectiveness of company systems and make data driven decisions
- Determine existing fraud trends by analyzing accounts and transaction patterns.
- Identify system improvements to prevent fraudulent activities
- Generate risk management reports for Management