Operations Manager Job at Spotlight Supermarket

• Spotlight Supermarket is a fast-growing retail store looking to hire an experienced and competent Supermarket Operations Manager.
• The supermarket manager is responsible for overseeing all the activities that play out in the store.
• He / she is expected to provide effective management and ensure the transformation of the supermarket.

• Supervise Sales
• Improve profit and attain sales target of the supermarket
• Deal with all complaints, queries, and other related customer service issues
• Recruit and interview new staff for the supermarket,Organize training, orientation, and supervise all departments
• Organize and schedule shifts
• Oversee receiving orders and stock control
• Assign and schedule tasks for specific employees and also follow up on the results they generate
• Complete all the operational requirements of the store
• Appraise, monitor, and plan tasks to be given to individual staff members
• Discipline, counsel, and coach employees to maintain positive result generation
• Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization
• Recognize future and present requirements by customers
• Establish good rapport with existing and potential customers
• Collaborate with other members of staff that have good understanding about service requirements
• Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
• Study trends, authorize clearance sales and also determine all required sales promotions
• Review merchandising by formulating pricing policies
• Identify profitability ratio by studying financial statements and operating statements
• Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.

• A Degree in Retail Management, Business Administration or any related field
• 2 - 5 relevant of working experience
• Possess excellent verbal and written communication skills
• Ability to relate cordially with clients
• Possess management proficiency
• Ability to plan and execute strategic sales processes
• Ability to deliver result copiously
• Ability to manage other staff members
• Possess excellent specific market knowledge
• Possess IT and accounting proficiency
• Ability to work under pressure
• Ability to lead a team
• Ability to multitask.

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