Client Liaison Officer (Trainee)

• You’re a recent graduate ready to start your career in healthcare services.
• You’re compassionate, patient, and emotionally mature
• You’re eager to learn about fertility treatment journeys and patient care.
• You’re detail-oriented with strong communication and organizational skills.
• You’re adaptable and thrive in environments where empathy matters as much as efficiency.

• You will assist senior officers in handling patient inquiries and appointment scheduling.
• You will observe and learn to explain treatment processes and requirements.
• You will shadow patient consultations to understand protocols and emotional needs.
• You will help maintain accurate electronic patient records.
• You will learn to handle confidential information with professionalism.
• You will participate in structured training modules on fertility, communication, and operations.
• You will support the team in collecting feedback to improve patient satisfaction.

• A Bachelor’s degree in Healthcare Administration, Psychology, Social Sciences, or related fields.
• Strong interpersonal and communication skills.
• Basic computer skills and familiarity with Microsoft Office.
• Emotional resilience when handling sensitive topics.
• No prior healthcare experience required, training will be provided.

• Navigating emotionally sensitive conversations with patients.
• Balancing professionalism with empathy under pressure.
• Adapting quickly to medical and operational protocols.

• Monthly stipend of ₦100,000 during the training program.
• Structured 1-month onboarding and mentorship.
• Hands-on learning in fertility and patient care services.
• A pathway to a permanent role within the clinic upon successful completion.

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