Account Manager

SODIUM BRAND SOLUTIONS LIMITED

Lagos, Lagos State
₦ 4,200,000 per year
Permanent
Full-time

2 months ago

We are an Integrated Marketing Communications agency with specialist services in Brand Strategy Development, Product Development & Launch, Marketing Research & Communications, Advertising, Media Management and Activations & Events. Our key strength lies in supporting our clients in building and expressing their brand identity and delivering on their brand promise across all key consumer touch points so that all set business and marketing objectives are achieved. We believe in quality and always ensure to never compromise the quality of the services provided to clients. Over the years we have brought our expertise to bear on several multinational, Nigerian and public sector brands delivering superior value and maximum customer satisfaction.The Role

Develop and maintain strong relationships with clients.

Develop communication strategy documents for activation campaigns.

Act as the main point of contact for client inquiries, requests, and feedback.

Understand clients' objectives and collaborate with the marketing team to develop and implement effective marketing strategies.

Develop and present competitive market analysis report to line manager and client periodically.

Develop pitch documents and Marketing proposals.

Provide regular updates to clients on project progress and results.

Manage client expectations and address any issues or concerns in a timely and professional manner.

Develop marketing communication documents and present thoughts in a logical and convincing manner.

Ensure client satisfaction and seek opportunities for account growth and upselling.

Assist in the preparation of reports, presentations, and proposals for clients.

Stay informed about industry trends and developments to provide valuable insights to clients.

Reach out to prospects via email, phone, and Professional Platforms to educate them on our agency's services and sourcing new sales opportunities.

Supervise subordinates and ensure team bonding.

Train and coach subordinates in areas of skills gap.

Working in partnership with the ATL, BTL, and Digital team, developing creative direction and experiential engagement ideas to meet clients' objectives.

Ideal Profile

At least 5 years’ cognate experience in an Experiential Agency.

Proven experience in client service or account management roles.

Strong leadership and team management skills.

Exceptional communication and interpersonal skills.

Problem-solving and conflict-resolution abilities.

Customer-centric mindset and a dedication to client satisfaction.

Excellent organizational and time management skills.

Networking skills

Excellent analytical skills and the ability to do market research.

What's on Offer?

Attractive Salary & Benefits
Fantastic work culture
Flexible working options

SODIUM BRAND SOLUTIONS LIMITED

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